Benefits of soft or conditioned water

  • Clean and softer clothing
  • Clean showers and fixtures
  • No soap scum residue on skin
  • Better water heater efficiencies and longer life
  • Use less shampoos and detergents
  • No hard water spots or iron stains
  • No scale buildup inside water lines

Frequently Asked Questions about water

Q. What is hard water?

A. Hard water is the result of dissolved minerals in water. These minerals are primarily calcium and magnesium and they are measured in grains per gallon. It produces scale buildup in dishwashers, ice makers, water heaters and washing machines. 


Q. How is water softened?

A. Water is softened or conditioned by exchanging hardness ions such as calcium and magnesium with softer sodium or potassium ions. Our water softeners regenerate on demand with a brine solution renewing their ability to remove hardness from the water. The hard water passes through a tank containing resin beads coated with sodium potassium ions. The beads trap and hold the hardness until they are cleaned during the regeneration process.  



Q. What causes my skin to feel so dry and itchy?

A. When we shower in hard water, the minerals clog up our pores, keeping our natural oils from smoothing our skin. Chlorine can also be a factor that leads to dry and itchy skin.

Q. Can the iron be removed from my water?

A. Yes, water dissolves iron from the earth’s deposits. As the iron bearing water enters the house it is usually clear and colorless but with a distinct iron taste. After the water is exposed to the air, the iron precipitates and leaves behind unsightly reddish-brown stains on sinks, tubs, showers, and clothing. Our water softeners and iron filters effectively remove iron from the water.



Q. Why is it important to drink high-quality water?

A. You are what you drink! Seventy percent of your body is made up of water. It is a scientific fact that drinking plenty of water is necessary for a healthier life. Our reverse osmosis drinking water systems actually save you money by eliminating the need to buy bottled water.



Q. Can you make my ice cubes clean and clear?

A. Yes. We can hook up our reverse osmosis drinking water system to both your sink and fridge, giving you clean and clear ice cubes you will be comfortable serving to your guests.


Q. How do I find out what I need?

A. This first step to improving your family’s water is by calling us to come to your home and conduct a FREE water analysis. One of our trained technicians, not a slick-talking, commission-driven salesman will be happy to help you.

For more information on our residential water treatment products, please call us at 419-273-2531 (Forest), 419-683-5555 (Crestline), 419-448-8885 (Tiffin), 740-745-5885 (Utica) or 419-645-4705 (Cridersville).


Hempy Water can custom design a water treatment system to fit your needs. Let us show you how we can save you money. Call us at 1-800-634-1322.