Information We Collect

Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number, mailing address
  • Payment Information: Credit card number, billing address
  • Account Information: Username, password
  • Transaction Information: Purchase history, order details

Non-Personal Information

We may also collect non-personal information that does not identify you individually, such as:

  • Browser and Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, clicks, search queries

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Our Services : Processing orders, managing accounts, delivering products
  • To Improve Our Services : Analyzing usage to enhance our offerings and user experience
  • To Communicate with You : Sending order confirmations, updates, promotional materials, and responding to inquiries
  • For Security and Fraud Prevention : Protecting against and investigating security breaches and fraudulent activities
  • To Comply with Legal Obligations: Meeting legal and regulatory requirements

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

  • Service Providers : We may share information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and IT support.
  • Legal Compliance : We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers : In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access : You can request access to the personal information we hold about you.
  • Correction : You can request that we correct any inaccuracies in your personal information.
  • Deletion : You can request that we delete your personal information, subject to certain legal restrictions.
  • Opt-Out : You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly without cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Effective Date: 6/14/24

Thank you for choosing Hempy Water. We are committed to protecting your privacy and ensuring a safe online experience.